Refund Policy
Last updated: May 2026
Thank you for shopping with Nasledstvo.
We hope you love your piece, but if for any reason you are not satisfied with your order, you have the right to request a return within 14 days of receiving your purchase.
Return Period
Customers may request a return within 14 calendar days from the date the order was delivered.
To initiate a return, please contact us at:
contact@nasledstvoarchive.com
Please include:
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Your order number
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Your full name
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Reason for return (optional)
Return Conditions
To be eligible for a refund:
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The item must be returned within the 14-day period
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The item must be in its original condition
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The item must not be damaged due to improper use
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The item must be returned with its original packaging whenever possible
Because Nasledstvo specializes in vintage and pre-loved jewelry, minor signs of age, wear, or patina are considered part of the item’s character and are not considered defects.
Refunds
Once the returned item has been received and inspected, the refund will be processed to the original payment method.
Please allow several business days for the refund to appear depending on your bank or payment provider.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
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The wrong item was sent
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The item arrived damaged
We recommend using a tracked shipping service for returns.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us as soon as possible at:
contact@nasledstvoarchive.com
Please include:
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Your order number
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Photos of the item and packaging
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A brief description of the issue
Contact
For any return or refund questions, please contact:
Antver OOD
Bulgaria
Email: contact@nasledstvoarchive.com